Terms & Conditions

Last updated September 30, 2025

General Terms and Conditions of Sale

1. Payment and Due Date

All invoices must be paid no later than the stated due date. If an invoice is not fully settled by that date, all other outstanding amounts automatically and immediately become due and payable, without any prior notice of default being required.

2. Late Payment Interest

In case of late payment, the customer shall owe late payment interest. This interest amounts to 10.5% per year and is calculated from the day following the invoice due date until full settlement.

3. Liquidated Damages

In addition, any invoice not paid on its due date shall automatically, and without prior notice of default, be increased by a lump-sum compensation of 10% of the outstanding amount, with a minimum of EUR 25.

4. Complaints

Any complaints concerning our invoices, deliveries, or services must be submitted in writing by registered letter within five (5) calendar days of receipt. After this period, complaints will no longer be accepted.

5. Applicable Law and Jurisdiction

In the event of any dispute, only the courts of Hasselt, Belgium shall have jurisdiction. Belgian law shall be exclusively applicable. The customer expressly acknowledges that no appeal can be made to any other court.