Products


Introduction
Introduction

Based on more than 20 years of experience, Entelec integrates all of your technologies into one user-friendly solution “the Sky-Walker Integration Platform”.

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Graphical user interface
Graphical user interface

Take a glimpse inside Sky-Walker's Graphical User Interface

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Video management
Video management

Intuitive interface, enabling continuity at any time

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Reports & statistics
Reports & statistics

Discover trends, optimize processes and reduce alarms and events.

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Benefits
Benefits

Optimize your effectivity, improve your efficiency and boost your return on investment!

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Alarm management & workflows
Alarm management & workflows

The right information to the right person at the right time.

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System architecture
System architecture

So how does the platform work exactly, both software and hardware wise?

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Configuration
Configuration

Customize the Sky-Walker Integration Platform to your needs and requirements.

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Live demo
Live demo

Discover the use, features & benefits of the Sky-Walker Integration Platform yourself!

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Introduction

Introduction

Sky-Walker is an open integration platform that integrates all of the technical, safety and security systems within your buildings, from whichever brand or supplier, into one intuitive management solution.

From one technology in one building to many technologies in multisite corporations - Sky-Walker fits a whole range of projects providing both stand-alone applications and client-server based solutions. The integration platform is designed to be completely modular and is composed of many services running independently from each other. This enables an optimal scalability in virtual environments which is specific to a service oriented architecture.

The combination of powerful features, such as an intuitive user interface, built-in video manager, efficient tools to view and analyse historical data via reports, statistics and dashboards, a smart configuration tool for engineers and much more, positions Sky-Walker amongst the most comprehensive integration platforms on the market.
And because our platform works vendor independently, you are able to integrate your already present hardware and avoid investing in new systems. Go for efficiency at its best!

Communication

Sky-Walker’s “driver modules” communicate with all of your different subsystems over the Ethernet. All systems with a communication port and a communication protocol can be integrated. The communication protocols can be either standard or proprietary, but they need to be open.

The intelligent integration platform connects with any type of system, such as access control, fire detection, intrusion alarm, CCTV, HVAC, PLCs, lighting systems, electricity, energy management, traffic management, elevators, escalators, telephone switches, network components and much more.

Management modules

Create your own video-dispatching with Sky-Walker’s built-in video manager, using either monitors or complete video-walls. Switch the view of your cameras, start salvos and scenarios, run sequences, pan-tilt-zoom remotely and access stored video images from one central application. The most exciting feature about this application is that it operates from different levels. This means that it integrates your IP cameras directly or via a high-level IP based video management system, independent from the system’s vendor or brand.

The ‘access manager’ provides an open interface towards intelligent & open access control systems and therefore allows you to define access rights onto your users’ personal badges. Unlock a world of flexibility. Save time by managing all of your user profiles and defining their access right levels over multiple (international) locations from one platform. The intuitive interface also enables you to easily expand and scale the system in a few clicks. All data is available from a central database and can be obtained by the access controller at any time.

 

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Graphical user interface

Graphical user interface

The Sky-Walker software is designed to visualize, monitor and control your subsystems with the highest possible level of efficiency and user-friendliness.

Design and build in function of your project’s requirements

The graphical user interface consists of multiple elements, each having their own functionality. Its layout is completely scalable, which means you can use the software from a various amount of devices – from tablet to video wall. You determine the look and feel of your system. Navigate between buildings, send control commands, call alarm buffers, generate reports, add users and so much more in the blink of an eye.

Communication with your systems

Every system uses a different communication protocol to communicate. Entelec therefore creates driver modules which translate your system’s messages to Sky-Walker and vice versa. Upon choosing location, site or floor, the operator is presented with architectural plans, drawings, technical schemes, etc. These are used as backgrounds containing ‘objects’ visualizing field equipment such as cameras, fire detectors, doors, lighting points and much more.

Quick navigation

  • Guaranteed efficiency: navigate to relevant plans in the fastest possible way using several types of navigation.
  • Use navigation buttons to access predefined parts of your plans and divide them based on e.g. geographical locations, floors, technologies.
  • The alarm buffer contains a list of the subsystems’ various states. Select an element in this list and the software automatically navigates to the corresponding object.
  • Navigate via the workflow manager in function of procedures to be followed
  • Use the tree view for a to the point hierarchical view of available plans.
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Video management

Video management

Entelec’s IP Matrix is a video integration solution that allows the display and control of CCTV equipment by building its own virtual matrix. Experience a user-friendly video security solution that is flexible, interactive and where any third party CCTV system can be integrated.

Fully integrated into the Sky-Walker Integration Platform, IP Matrix visualises video images coming from either IP cameras, IP encoders, DVRs or video management systems directly to your video walls, PCs, tablets, etc.

The whole is more than merely the sum of its parts.

With the diversity of products that exist on the market (or already present in your building) for video security, you are confronted with:

  • Various user interfaces for each device;
  • Diversity of video formats and image transmission protocols;
  • Manufacturer dependent PTZ protocols for movable cameras.

Your needs and requirements for video security are met with IP Matrix. Monitor and control all of your CCTV equipment efficiently, no matter from which brand, giving you huge flexibility and choice.

How it works?

  1. Your cameras are connected to your network.
  2. A PC receives streams from the network, without having to use hardware in between
  3. PC sends the video stream to the monitor connected to your client workstation or to your video wall


Features

Using IP Matrix in combination with the Sky-Walker Integration Platform allows your operators to use cameras, sequences and salvos simply and efficiently. Using different programs to control your cameras is no longer an issue.

Want to switch a certain stream on your matrix? Simply drag & drop any camera from any map to view on any screen. Changing the view? The mux selection form helps you layout-wise. Choose a preset grid and change your entire layout with one click!

Salvos are the most simple and straightforward way to view multiple cameras at once. Configuring different salvos allows you to switch between pre-defined combinations of camera images, allowing you to get an instant overview. View a selection of camera images in any order by running sequences.

Using the PTZ function (pan-tilt-zoom) can now be done with a simple right mouse click on the appropriate camera image in the matrix.

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Reports & statistics

Reports & statistics

Which operator takes the most intercom calls? Which building has the most hold-ups? What are the most common registered events? Run reports to display information based on past events and verify which action was taken, when, by which operator.

Discover trends, optimize processes and reduce alarms and events.

Predefine your own alarm views, reports and dashboards to generate data that is specifically of interest to you. Be on top of the current situation and create lists of deviating circumstances. Filter on buildings, objects, alarm types, priority, etc. and react quickly to unwanted situations. Do you need to reconstruct what happened in a certain time frame? Create a shift report to track how the operator of service took action.

Standard reports, run with a few clicks:

  • Alarm reports
  • Object status reports
  • Alarm handling reports
  • Trend reports (displaying data from analogue values such as temperature, voltage, pressure, etc)
  • Maintenance/system performance reports (export critical system information such as driver or software versions)

So now you have these nifty reports, how do you use them? The essential purpose is to analyse what happened and to correct, adjust and improve based on past events. A few examples:

Example case 1:

A local dispatching is monitoring an environment that’s exceptionally crowded during rush hour. As long as they don’t receive incoming alarms, all is well. But, what can they do to anticipate? The higher the amount of people present, the higher the risk.
In this case, operators configured their people counting system to run automatically together with video wall images as soon as the counter hit a certain level. In function of presence, they added guards to monitor the crowds. These guards were also used as a buffer to act quickly in case of incidents. This way, operators are always one step ahead of particular events during rush hour.

Example case 2:

At the entrance of a governmental building, certain alarms always occurred in a specific period - so accurately that one could almost predict the alarms. Why? They used fixed calendars to enable their personnel to get fast access using speed gates. However, a few staff members always came in earlier than specified in the time schedule, which would generate unwanted alarms every time again. There are two possible solutions: either expand the schedule or change staff behaviour. In this case, the operators are able to modify the speedgates’ schedule in function of weekly reports.

Tools

Entelec uses SQL Server Reporting Services to provide a full range of ready-to-use tools and services to help you create, deploy, and manage reports for your organization. Included: features that enable you to extend and customize your reporting functionality.

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Benefits

Benefits

By connecting your technologies and systems within the Sky-Walker Integration Platform, you establish a full integrated solution – amongst the most comprehensive on the market. There are a number of common needs and requirements for building owners as well as for operators, fulfilled when using the Sky-Walker Integration Platform: 

Boost your overall efficiency

  • Full situation overview of disparate systems at any given time.
  • Easily use and configure interactions between your systems, e.g. an alarm caused by the intrusion system automatically makes a specific camera record what’s happening.
  • Project data (such as users, floor-plans and technology schemes) are stored into one central database and are easy to update and maintain. 

Reduce costs

  • The intuitive graphical user interface gives access to all connected systems. Only one user login is required to monitor and control them but the monitoring can be broken up across various users.
  • Operator knowledge of only one software package is required, thus reducing training time & cost 
  • All of your data is stored into one solution, which keeps your operators from assembling facts and statistics manually 

 Minimise faults and risks

  • Ensure correct event handling with pre-defined procedures.
  • Call-up control command menus in a uniform way. 

 Open and future proof

  • All systems work autonomously and the programming of different subsystems happens through software delivered by each individual supplier of that subsystem.
  • Simple COTS (Commercial off-the-shelf) deployments 

 Report, conclude, modify and repeat

  • Integrated event and alarm reports are easily generated to allow the operator to see the cause & effect of alarms. Integrated trend logging features highlight key issues.
  • Real-time dashboards visualize the current status.
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Alarm management & workflows

Alarm management & workflows

Simplify your operators’ tasks and enable them to be on top of the situation at all times. Our workflow manager delivers the relevant information & tasks to the right person at the moment it is required. No more delays, but a set of clearly defined steps, customized to your situation.

Beyond the features

Efficiency, operability and prompt handling are key. The ‘workflow manager’ streamlines overall alarm handling by:

  • Making a predefined way of alarm handling obligatory,
  • Providing extra information based on the situation, for example:
    • showing a corresponding camera’s live view on the video wall, or
    • automatically generating relevant commands.
  • Handling alarms in groups if originating from the same cause, if requireed.

By linking procedures to specific events, differentiation can be made in the form of sections (geographical), states (technologies) and regimes (schedules).

Effectiveness assured – every single second in every single situation.

In the field

Do you want operators to acknowledge certain or all steps manually? Would you like them to report extra information? You name it, we configure it. Or do it yourself, as you wish. Senior users & management use our detailed reporting features to verify how the alarm was handled including time, comments, alarm and user information.

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System architecture

System architecture

The Sky-Walker Integration Platform is based on a service oriented architecture and was developed in the .NET framework giving benefits in autonomy, reusability & efficiency.

Speedy software, faster response times

The software is built up out of services designed to run in the background 24/7. These services work autonomously without required user interaction and are started automatically by the Windows Operation System. Because they are independent of user logon, you get more flexibility in virtual environments. Importantly this service is generic, modular and accessible to multiple clients.

The database contains all project information (from graphical data to event archives) which you are able to back-up online without interfering the running system. Also create automatic archiving on pre-defined times and frequencies.

Communication with your technologies

The system loader module is the connector between on the one hand your subsystems and on the other hand our software. It processes all of the alarms and events from the connected systems, resulting in a live visualisation of the current states.

At Entelec, our engineering team creates these system loaders based on the version deployed in your buildings and required functionalities. That is, if they haven’t been previously developed already!

Each intelligent subsystem can be integrated, when that system has:

  • A communication port : RS232, RS485, Ethernet, Lon, etc.
  • A communication protocol: a description of the language the subsystem uses such as a written document, an API or an SDK. We integrate either equipment specific protocols as well as ‘standards’ like Lon, BacNet, ModBus or OPC.

 

Hardware architecture

The system is built in a modular way and can run on one single PC or connected to a network following the client/server model. Different devise communicate with each other through the Ethernet using the TCP/IP protocol. Our software encrypt the data using a secured encryption algorithm.

All of your intelligent subsystems are connected to the Ethernet to enable communication with the general management system.

Possible configurations are:

  • Stand-alone system: both server and workstation are installed on one PC - used when only a few drivers and a maximum of one client are required
  • Client-server with one server: multiple PCs are used for the installation of server and workstation - used when more than one client is necessary
  • Client-server with multiple servers: server processes run on multiple PCs - used when more than one client is necessary, multiple systems are connected and the event load needs to be divided over multiple servers.
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Configuration

Configuration

Explore the benefits of being able to configure your project in an open and modular environment. Use the configuration client to setup your project and add or modify system functionalities such as users, floor plans, objects, procedures, etc.

Define user access rights within your project

Create intuitive user profiles to make sure the right person has access to the right data at the right time from the right location. How to define these rights? You decide who is qualified to receive access to which (parts of):

  • Geographical locations: determine which operator has access to which locations. An operator from a local control room will usually only have access to their own building, while an operator at a central dispatching will be more likely to have access to all sites in the country.
  • Technologies or systems: which user can control which system? The person responsible for fire probably doesn’t need access to other technologies.
  • Administrator functionalities: appoint users that can create procedures and who’s charge of the overall user management.
  • Workstations: who is qualified to log in to which workstations?

What’s more?
Enable continuity at any time. When a user logs off, make sure his shift is followed up automatically. For example, combine a local with a central presence by automatically taking over a local workstation in the central dispatching at closing time. And with a connection to an LDAP server, increased security around the user login and access levels is guaranteed.  

Manage critical contact information

To ensure an efficient alarm handling process, your operators need to communicate with certain external contacts. Because these contacts and their details are prone to change, central contact management is key.

That’s why Sky-Walker’s address book not only enables you to add, modify or delete contacts from one central location, but it also classifies these details according to your contact person’s type. Are they technical engineers, gatekeepers, access control specialist or all of the above? Appoint their role at your project as desired and Sky-Walker displays the correct person when needed.

Your project’s hardware structure in Sky-Walker

Which devices are part of your projects and how would you like to use them? Appoint workstations & services in a straightforward way and explore the possibilities within your project by deciding:

  • Which PCs are part of your project
  • Which workstations are to be used for configuration purposes
  • Which service carries out which tasks

After sorting out your overall infrastructure, you can start defining your workstations. Which workstations have multiple monitors or even a video wall? And how do you want them to be used? In critical circumstances, it is of great importance where you decide to position procedures or which monitor needs to show your live video feed in full screen.

Customise your layout

What will your interface look like? By positioning different viewers using Sky-Walker’s lay outing feature, you appoint fixed locations on your monitor(s) to items such as floor plans, alarm buffer, navigation tree, etc.
In other words, you determine how content is distributed over which monitors. Combine desired combinations in groups for an optimal bulk workstation configuration.

Your structure comes to life

Mirror your actual building structure in the Sky-Walker database. Use a hierarchic tree structure to divide your project’s sites, (sub) sections, floor plans, etc. in the correct order. A possibly hierarchy would look like this:

  • 20 regions
  • 600 sites
  • 800 buildings

Personalise your project with Sky-Walker libraries

Every type of object has its own statuses, behaviour, and possible commands. How the object looks on your floor plan is based on those statuses. In your user settings, you define which operators have access to other or more object commands.

All project specific data is stored in ‘libraries’, which makes it especially easy to add, modify or delete objects, their descriptions and relation to physical and navigational objects. These objects change colour depending on their situation. In order to attract the attention of the guard and depict the correct state, each alarm type can have a flash object, sound or video which activates when an object goes into alarm.

What’s more? Layers with project object types arranged as desired, e.g. per technology, make it possible to switch specific system object types on or off simultaneously on a floor plan.

 

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Live demo

Live demo

Interested in seeing how Sky-Walker can benefit your safety, security and building management? Schedule a live demo and discover it yourself! Come to one of Entelec's offices or let a sales representative visit you. The demo can even be shown online.

 

Go to demo application!

 

 

 

 

 

 

 

     

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